Course Overview:
Exploring the concept of change
The company's point of view
- Change, did you say change?
The point of view of the actors of the company
- Change, because it has to be!
The point of view of management researchers
- The change in all its states
The main theoretical approaches
- Change or Changes?
The model explained
- The variables
Major theoretical approaches
- Typologies and change management
Planning for change
- Case of the Federal Administration of Finance
Reasons and conduct of the change
- Cases and actors in practice
Illustrations: theoretical and empirical research
- The case of the Swiss energy sector
The methodological tools
- Case of IS OR ERP implementation
Success or failure
- Main Causes
Key points to remember
- Process - Communication - Time - Investment
The ten keys to change management
- Source: gilles de chezelles - 2016
Why and how: sharing methods and practices
Some key aphorisms
- The human face of change
- Typologies of change
- Nature and magnitude of change
- Instigators, Agents, Actors
- Adherence factors
- Resistance factors
- Stages of change for humans
- Change Project Approach
- Diagnosis
- Vision of the project
- Aspects to be taken into account
- Project Structure
- Project Approval
- Implementation, Follow-Up, Information
- Communication
- Tools or Approaches
- Cases of Successful Change
- Thinking and Deploying Change
- The Mindset of Change
